WHITE LABEL SERVICE MANAGEMENT PROGRAM
Who We Are
We are ISO Certified and act as your branded technical division for flexible endoscopy and surgical cameras. You keep the customer relationship; we deliver the technical operations behind the scenes.
What You Get
Diagnostics
Level I–III repairs
OEM & validated compatible parts
Safety and functional tests
White-label documentation
Resident loan program (continuity fleet)
Advanced reporting & analytics
Annual HTA
Partner Portal (Coming Soon)
Why Partner Choose Us
No internal lab required
Premium SLA without CAPEX
Zero downtime for your clients
Full white-label output
Dedicated spare parts supply
Predictive insights & lifecycle intelligence
RESIDENT LOAN PROGRAM
Continuity units fully compatible with your customer’s installed base. Instant swaps. Zero downtime.
REPORTING & HTA
Per-Intervention Report: photos, test results, replaced components, recommendations.
Quarterly Insights: MTBF, risk scoring, failure patterns.
Annual HTA: cost of ownership, lifecycle, replacement strategy.
PARTNER PORTAL - COMING SOON
Job tracking, device history, resident unit status, KPIs, digital reports.
HOW COLLABORATION WORKS
1. Ticket opened → RMA issued
2. Device shipped
3. Diagnostics & estimate
4. Repair & quality checks
5. White-label report
6. Return / direct shipping
7. Quarterly analytics
Commercial Models
Pay-per-service, Partner Plans, Loan Fleet Lease, HTA Subscriptions, Fast Track.